Yes. We are an authorised UK Planika reseller and an authorised Planika service station, so you get genuine products, the manufacturer's warranty and specialist after-sales support from one supplier.

Yes. We service, maintain and repair Planika fireplaces as an authorised service station. Send us your model and a description of the issue via our Fireplace Servicing page and we'll advise on the next step.

Bioethanol fireplaces burn a real, chimney-free flame from liquid bioethanol fuel. Gas fireplaces run on LPG or mains gas for higher heat output. Water vapour fireplaces use LED-lit mist to mimic flame with zero real heat, making them safe around children and pets.

No. Bioethanol fireplaces need no chimney, flue or gas connection, so most installations don't require planning permission. Check with your local authority if the property is listed, and with your landlord if you rent.

Yes, when installed and used as the manufacturer instructs. Keep the recommended clearance from furniture and curtains, refuel only when the burner is cool, and never leave the flame unattended.

Yes. We arrange UK-wide installation of every Planika fireplace unit through our qualified installers, quoted for your project, so there is no need to source your own tradesperson.