Cookie Policy

Cookie Policy Last updated: 21 October 2026 This Cookie Policy explains how Kitchen Furniture Online Ltd ("we", "us" or "our") uses cookies and similar technologies when you visit www.kitchenfurniture.online (the "Website").

1. What are cookies? Cookies are small text files that a website may store on your device. They can help the website work, remember your choices, and provide information about how visitors use it. Similar technologies, such as pixels and local storage, may also be used for these purposes.
2.  How we use cookies We use, or may use, the following categories of cookies: - Strictly necessary cookies: These help the Website work and support features you request, such as keeping items in your shopping basket, processing checkout, maintaining security, and remembering your cookie preferences. These cookies do not require consent where they are strictly necessary for the service you have requested. - Analytics and performance cookies: With your consent, these help us understand how visitors use the Website. For example, they show which Planika fireplaces and other products are viewed most often, which pages are visited, and how visitors move through the Website. We use this information to understand interest in our products and improve the Website. - Marketing cookies: These may be used only if we add marketing or advertising tools that use cookies or similar technologies. If we use them, we will ask for your consent where required and update this policy with details of the relevant tools and purposes. We do not use analytics cookies to send you promotional emails. We will send newsletter or other promotional emails only if you choose to sign up. Signing up is optional, and you can unsubscribe at any time using the link in an email.
3. Your cookie choices When you first visit the Website, you can accept or reject non-essential cookies using the cookie banner. You can change your preferences later using the cookie settings link on the Website, if available. You can also control cookies through your browser settings. Blocking some cookies may affect parts of the Website, including shopping basket or checkout features.
4. Shopify and other providers Our Website is hosted on Shopify. Shopify and any apps or services we use may set or access cookies and similar technologies to provide store functions, analytics, payment processing, security, or other services. The cookies used may depend on the Shopify features, apps, and integrations enabled on our store. For more information about Shopify's privacy practices, please see Shopify's Privacy Policy at https://www.shopify.com/legal/privacy. We will update this policy if we add or change tools that materially affect how cookies are used.
5. Personal information you provide to us If you contact us about a product, order, servicing, or repair, we may use the details you provide to respond, manage your request, and arrange any servicing or repairs needed. These details may include your name, contact details, order or product information, and the details of your enquiry. We do not use these details to send promotional material unless you separately choose to subscribe to our newsletter. You can unsubscribe from the newsletter at any time using the link in an email. Our Privacy Policy explains how we handle personal information, how long we keep it, and your data protection rights.
6. Contact us If you have questions about this Cookie Policy or your cookie preferences, contact us at: Kitchen Furniture Online Limited (trading as KFO)
   Office 19, Big Yellow New Malden, Wyvern Estate, Beverley Way, New Malden, KT34PH
   Registered office: 20 Glebe Avenue, Mitcham, CR4 3DY
   Email: info@kitchenfurniture.online
   Telephone: +44 7812 046944 or 020 3892 8544